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Credits are Strawberry’s usage unit for AI work.

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Core rules

  • Browsing websites without companion help does not consume credits.
  • Any companion AI response can consume credits, including normal chat replies.
  • Agent runs, web research, app actions, and complex workflows usually consume more credits than simple chat messages.

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Why credits can drop without an agent run

A regular chat turn still calls an AI model. Model input and output tokens are billed as usage cost even when no separate agent block appears. Fast, Smart, and Plan all use adaptive thinking when the selected model supports it. Plan mode keeps the current Fast or Smart model tier and adds planning context; switching into Plan does not change the model by itself. Smart and Fast mode use Claude Sonnet by default. Advanced companion settings can switch Smart mode to premium models, which may use more credits, especially on long-context requests.

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Free plan task sizing

On free plans, Strawberry may right-size very large requests by doing a smaller representative version first. For example, it may find 10 leads before scaling to 100, review a few rows before cleaning a full spreadsheet, or analyze a few competitors before building a broad market map. If you want the larger batch after reviewing the sample, ask the companion to continue or scale it up.

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How to check usage

  1. Open strawberry://settings/account.
  2. Review the Usage overview credits card. Its Credits remaining bar starts full at the beginning of your billing cycle and empties as you spend credits.
  3. In a chat, open the content panel to see credits used by the current chat, account credits left, and any active rate-limit window.
  4. Open strawberry://settings/pricing for plan limits and billing information.

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Reading the credits bar

The credits bar appears on strawberry://settings/account, strawberry://settings/pricing, the main settings menu, and the profile menu.
  • The headline shows your total credits remaining.
  • The bar tracks your full granted pool for the cycle: monthly plan credits plus your full top-up balance.
  • Monthly credits appear first and are used before top-up credits.
  • Top-up credits do not expire.
  • The gray part of the bar is what you have already used.
On strawberry://settings/pricing, the breakdown also shows Credits used and Total credits for the cycle. Total credits is monthly plan credits plus top-up credits purchased, so it reconciles with used and remaining credits. For team seats, any per-member overage allowance is included in the bar when the team has overage enabled. If your team seat has unlimited overage, the bar still tracks your included credits first. Once those are spent, the headline changes to Unlimited and the caption explains that extra usage is billed to your team.

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Rate limits versus plan credits

Plan credits are your monthly included usage. Rate-limit windows are short-term guardrails that can temporarily limit activity even if you still have monthly credits. If a rate-limit window appears, wait for the displayed refill time or reduce task intensity.

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Running low

You can:
  • Continue with smaller tasks.
  • Ask the companion to produce a representative sample first.
  • Buy top-up credits.
  • Upgrade to a higher plan.
  • For teams, use included seat credits, personal top-ups, or team overage when enabled.