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Personal billing and profile settings are managed together at strawberry://settings/account.

Personal billing and teams

Your Personal account pays when you have no team memberships. If you belong to a team, your team pays first and eligible Personal credits remain available as a reserve. If you belong to multiple teams, choose Paying account at strawberry://settings/account. While you belong to a team, manage seat plans and shared top-ups through the team. Personal purchase and plan-change controls are unavailable. Receipts for earlier personal payments remain accessible when applicable. See Credits and usage for the payment order and Teams for team billing.

View current plan and usage

  1. Open strawberry://settings/account.
  2. Check your plan card, renewal or expiry date, and Credit Usage.
  3. Continue down the page for full plan details and receipts.

Upgrade, downgrade, or switch interval

  1. Open strawberry://settings/account.
  2. Use the plan button, such as View plans, Upgrade plan, or Change plan, to open the available plans.
  3. Choose the plan and billing interval you want.
  4. Review the price, timing, and any payment due before confirming.
Notes:
  • Upgrades apply immediately with prorated billing.
  • Some downgrades are scheduled for period end and shown as Downgrade scheduled.
  • If cancellation is scheduled, use Keep plan to reactivate before period end.

Cancel subscription

  1. Open strawberry://settings/account#billing.
  2. Scroll to Receipts and payment methods.
  3. Click Open billing portal.
  4. In the Stripe billing portal, cancel the subscription.
Your plan stays active until the end of the current billing period. To undo a pending cancellation, open strawberry://settings/account and click Keep plan in the cancellation banner.

Open billing portal

  1. Open strawberry://settings/account#billing.
  2. In Receipts and payment methods, click Open billing portal.
  3. Use Stripe customer portal for subscription, payment method, and invoice management.

View receipts

Open strawberry://settings/account#billing, then use Open billing portal in Receipts and payment methods to view past invoices in Stripe.